Privacy Policy

Last updated: 07/07/2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data on www.lacoachdiana.com, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

La Coach Diana
Email: geral@lacoachdiana.com
Website: www.lacoachdiana.com

2. What Data Do We Collect?

We may collect the following personal data:

Name
Email address
Phone number (if applicable)
Shipping address (for online purchases)
Payment details (processed via secure platforms)
Information provided via forms (contact, event registration, newsletter subscriptions)
Browsing data (via cookies)

3. Purpose of Data Processing

We use your data for the following purposes:

Processing purchases and payments
Providing contracted services (training plans, coaching, consulting)
Sending communications (in response to inquiries, updates, marketing with consent)
Improving user experience on the website (via analytics tools)

4. Legal Basis for Processing

We process data based on:

User consent
Contract performance (purchase of services/products)
Legal obligations (invoicing, accounting)
Legitimate interests (service improvement)

5. Data Sharing with Third Parties

We only share your data with:

Secure payment platforms (e.g., Easypay)
Email marketing services (e.g., Mailchimp, ConvertKit), only with your consent
Logistics partners (for product delivery)
Analytics tools (e.g., Google Analytics)

We never sell your data to third parties.

6. Your Rights

You have the right to:

Access your data
Correct or update your data
Withdraw your consent
Request data deletion
Object to data processing
Request data portability

You can exercise these rights by contacting us at: geral@lacoachdiana.com

7. Data Retention

Your data will be stored only as long as necessary:

Customer data: 5 years (for fiscal/legal reasons)
Marketing data: until consent is withdrawn
Analytics data: according to the tool’s configuration

8. Data Security

We apply technical and organizational measures to protect your data, including encryption, access control, and secure payment processing.

9. Changes to This Policy

We may update this policy at any time. The latest version will always be available at www.lacoachdiana.com.